PictureTwitter
So you have decided as a Housing Association to get online and use twitter to engage with your residents.  Fantastic news.

But how do you actually do it? How do you find your residents in the digital world? How do you become a community resource online? How do you build followers from your area?

This article is inspired by our partners who are getting online right now and starting to use twitter and is designed for any Housing Association that wants to get the most out of twitter and really engage with their residents and the community online

Let's look at three areas:

1. Build followers (relevant and in your area)
2. Become valuable to those followers
3. Create conversation


1. Build followers (relevant and in your area)

PictureBuilding a followership
You want to build followers in your area that are your residents and key people in the community but how do you do this?

The first step to building a follower-ship is to have a bio that is relevant to what you do.  So make sure you mention the area you operate in within your bio and make it fun and engaging

The second step is to find people from the local area to follow.  One of the best ways to do this is to find people who already have a good following in your area and follow their followers.  So if you were looking for people in Watford you might look at:

Richard Harrington the Local MP for Watford  @Richard4Watford  who has 3830 followers.  His followers are going to be mainly from Watford

Or The Watford Observer @Observer_Owl which has11096 followers.  It will be mainly people from Watford following this account.  You aren't going to get many people from Basingstoke following the Watford Observer!

2. Become valuable to those followers

PictureBecome Valuable
So after step one you are following people and they are following you back.  Now you need to become valuable to your new followers and there are many ways you can do this. 

The key is to share information and ideas that your residents will find useful, interesting or fun.  Maybe ask some of your followers what they would like you to share online?

This blog posting gives us something to share on twitter with out followers that we hope they find valuable and useful.

Here are some Ideas:

a. become a source of information on upcoming community events
b. share how to information to help your residents
c. retweet other great content you find that you think your residents will be interested in
d. tell them what is going on with your Housing Association
e. Share local job/apprenticeship  opportunities

The main idea is to share things through your tweeting that are of genuine value to your new followers and residents.  So send three tweets a day that add value to your followers life.  Remember to have fun too!

3. Create conversation

PictureCreate conversation
So you have followers, you are sharing great content now you have got to create engagement.

Twitter is an incredible communication tool, but it is just that; a tool.  Just like the phone or email it is a way of talking to people.  So to create engagement you need to start talking to people just like you would do with your residents in other settings.

You might be thinking what do I talk about?  Here are some ideas of what you can talk about:

  1. Look at your followers bios and comment on their interests
  2. Look down their recent tweets and comment on what they are talking about
  3. Ask people questions
  4. Comment on news articles from the local news paper
  5. Do a survey of your followers
  6. Offer prizes
  7. Have fun
Start conversation with your followers and have fun online, get the talking about the matters that really matter to them and you will create conversation.

Start using twitter

So if you do these three things:
  1. Build followers (relevant and in your area)
  2. Become valuable to those followers
  3. Create conversation
and start using twitter every day you will build your follower-ship and start engaging with your residents on line!

If you have any questions then tweet us and ask we love to help!

@popUPbusiness
If you found this article useful then please use the buttons below to pass it on.

Speak to you on Twitter very shortly! 

Alan

 
 
PictureWatford Community Housing Trust
We are very excited to announce a new partnership with Watford Community Housing Trust that is bringing us inside the M25 and to Watford!

We will be in Watford at the Harebrakes Community Hub on Saturday 3rd and Sunday 4th of August.

Now our mission is to find people from Watford and the surrounding area who want to start a business, make money or just try something new.  We are looking for 50 people that want to come along and start something special over the two days.

Have a look on the right to see the proposed schedule for the two days.

PictureWatford
No idea what to do?
Come along and we will help you find your passion and workout how to make a living out of doing it

Got an idea?
Come along and we will help you turn that idea into a trading business

Already running a business?
Come along and we will show you how to find more customers and make more money


What we are going to do:

Saturday

09:30 – registration opens, tea, coffee and biscuits
10:00 – opening event
10:30 – Confidence: The magic ingredient
12:00 – The quickest way to build a business
12:30 – Lunch
13:00 – Lunch time video – Gary Vaynerchuck, living your passion and making money from Twitter
13:30 – How to start a business with no money
16:00 – official close of the first day
16:00 – further 1-2-1 support and networking

Sunday

  09:30 – Tea, coffee and biscuits
10:00 – Official start of the day – How to build a website for free
12:00 – 12 ways to drive traffic to your website
12:30 - Lunch
13:30 – Social Media – how to make money out of twitter
15:00 – what to do next after the pop-up business school
15:50 – certificates, awards and photographs
16:00 – the official end to the Pop-Up Business School
16:05 – unofficial networking and support

We are coming to Watford on the 3rd and 4th of August so put the dates in your diary and come along for a life changing, money making fun weekend!

 
 

Top 11 ways to get traffic to your website

  1. Blogging - create a blog and write some content that will be valuable to your audience
  2. Twitter - create a twitter account and talk to people interested in your subject - include links to your website
  3. Facebook - Post with pictures and slogans and links to your website
  4. YouTube - create short "how to videos" and put them on your website as well.  YouTube is the 2nd biggest search engine in the world!
  5. Back-links - swap links to your website with people who own websites in the same industry
  6. Flyers - put your website address on your flyer and give it to people.  Old School we know!
  7. Interview experts - find someone in your field that is an expert and interview them.  Put this on your blog and tweet about it
  8. Guest Blogging - find blogs within your field that have a large follower-ship and offer to write them a guest blog
  9. Email lists - build an email ist of people interested in your subject and send them something valuable every other month
  10. PPC - this is expensive but can drive good traffic.  Use Google PPC service. Pay Per Click
  11. Free Press - get to know your local paper and ask them to do a feature on your business.
Thanks to the Pop-Up Team that helped me write this post

Tony - The Retail Operation

Jackie - JHTS Transcription Service

Michael  - Future Clean car cleaning



 
 
My first business failed because I thought I had to come up with all the ideas myself and see then through! Starting businesses can be a lonely road so what can you do to change that?

We know that the real energy comes when you bring people together - the Pop Up Business School was born when Alan and I, over large Starbucks drinks (there wasn't a good indie cafe where we were!!) had great conversations.

So these are our 6 nuggets to bring energy of others to your ideas:

1. Find people you trust - the success of anything is built on t-word
2. Get them up to speed - a great briefing so they understand the problem and be crystal clear about what you're trying to achieve with their help
3. Share your opinions - find out how they feel (and you - saying how you feel out loud can help!) - there will be good and bad stuff in relation to your challenge. Be open to tough messages!
4. Use your combined imagination to come up with solutions
5. Build your best ideas up together
6. Make it happen - plans don't fail for lack of planning they fail for lack of doing...so do!!!!

S :)
 
 
Do you know what you are going to do when you finish uni? MBA? Ever thought of starting your own business?

Registration is now open for the Reading University and Henley Business School Pop-Up Business School running from the 10th - 14th of June at Reading University.

Registration form and more information

Check out the video to the right for details from Stuart Morris and co-founder of the Pop-Up Business School Alan Donegan.

Our objective is to help you go from no idea what to do to trading business in five days.  We want to help you start a business and make your own money.  So if you want to find out more click on this link and register now:

Registration form and more information
 
 
This is the latest of our videos with Nicky Kriel: Once you have taken the first tentative steps of signing up on Twitter, how do you stay safe?

We hope you are enjoying our series of videos, please do share your thoughts with us.

Do you have a question about Twitter? What would you like us to talk about? Please do Tweet us @popupbusiness. We would love to here from you...
 
 
We are delighted to announce that following the success of our two week course in October 2012 we will be back in Sunny Weston-super-Mare on May 16th!

We have loved speaking to those who attended the course over the last couple of weeks and have received some very positive feedback - Thank you all for your kind words.

A huge thank-you too must go to Alliance Homes for funding the course.
Whether you have attended one of our courses before or you are new to the experience - Everybody is welcome, come along and see how you can start making money.
What will the day consist of?
Alan will be at The Campus from 9:00am so please come and see him - he can't wait to see everyone!
Formal sessions will commence at 9:30.
In order to squeeze as much into the day as possible we plan to have one hour for lunch - please bring your own food and make use of the time to catch up with everybody.
To give you a taster of the day Alan will be covering:
  • What do we need to overcome to get where we need to go?
  • Building confidence
  • Sales and Marketing (finding customers, winning business and having fun)
  • Business revelations from the last 6 months
The formal session will finish at 4:00pm - Alan will hang around to answer questions and help anyone.
If you have your own laptop that you are able to bring, please let us know; it would be great to help as many people as possible with issues such as creating a website etc.

If you are only able to make a certain part of the day that is fine - it will be great to see you!
Where?
The one day course will take place at The Campus - Highlands Lane. Weston-super-Mare . BS24 7DX.

The Campus can be found just off the M5. Junction 21. A ten minute walk from Worle Parkway train station and a No.14 bus run by First Group stops just outside The Campus. Parking is available at The District Centre just across the road and spaces are available for Blue Badge Holders directly outside the Campus.
To view a map of The Campus please CLICK HERE
The Challenge...
Would you like to see Simon as well as Alan? Simon hasn't confirmed he is able to attend the 16th, if you would like to see him; Tweet him on @simonjpaine or @popupbusiness and let's see if we can get him to come!
 
 
This is the second in a series of videos we have done with Social Media expert Nicky Kriel answering your questions about Facebook, Twitter and more.

Here is Nicky Kriel's bio from Twitter:
Nicky Kriel @NickyKriel

Social Media Coach & Trainer, Master NLP Practitioner, Speaker, mother, friend & Toastmaster. Social Media strategy for SMEs. Visit my blog for useful tips.

Guildford, Surrey, UK  ·  http://www.nickykriel.com/blog
Check out the video to the right where Nicky is telling us how to build followers on Twitter.
Nicky has a fantastic blog that you must check out with a huge wealth of articles all about Twitter, Facebook and social media that will help you get your business off the ground and start to get your first customers:

http://www.nickykriel.com/blog/

Other News:

Our Reading event will be happening between the 10th - 14th of June 2013 at Henley Business School in Reading.  Click here for more

We are now calling all past Alumni (people that have been on the Pop-Up Business School) to find out how the courses have effected your lives.  Expect a call.  One quote from our first call was "Pop-Up Business School gave me my life back!"

And finally we are planning our next series of videos, who would you like us to ask questions of?  What would you like to know?

More from Nicky and Alan next week in the mean time check out Nicky's blog

 
 
We are excited to announce the next Pop-Up Business School which will be run in conjunction with Reading University & Henley Business School.  It will be held on:

10th - 14th June
Reading University


The event is for anyone that is currently at or used to go to Reading University and there will be some extra places for other people as well.

So if you went to Reading University or are there now and have ever thought of being your own boss, making your own money or starting a business then this is the event for you.

Stuart Morris (Entrepreneur in Residence) from Henley Business School and Alan Donegan (Founder of Pop-Up Business School) are going to be running the event.

 

This is being funded by Santander and as such there is no cost to you to come.

As soon as the sign up page is ready we will get it up here for you to have a look at. In the mean time if you want to know more tweet us @popbusiness

 
 
Inspired by several people on out time line this week we wanted to give you a twitter tip to help keep the followers you have worked so hard to get.

We all focus on getting followers, increasing our reach and influence and building our following but do we put much time into keeping our followers?

So here is three things to do in order to keep your followers:
  1. Start conversation directly with your followers, chat to them directly and treat them as real people not numbers
  2. If you know they are interested in something tweet them directly an article about it
  3. Offer them something of real value - competition, give away, powerful advice
and three things not to do:

  1. Anything that makes you seem like a robot; if they feel you aren't real they will un-follow and go somewhere else
  2. Fill their time line.  In the image to the right Sarah has half the tweets in my feed and they are completely irrelevant to me.  My timeline fills up with tweets from her and stops me seeing the people that matter.  So I un-followed her.  Avoid sending too many general tweets all at once.  (Send as many direct tweets to an @name as you want as this doesn't fill the general timeline up)
  3. Never saying anything directly to people.  If I look down someone's time line and it is only advertising tweets and links I move on quickly.
So there is 6 things you can do to avoid losing and keep you followers happy.

Any comments then sent us a tweet
or follow us:
Picture
To keep your followers give them something of value
Picture
don't fill up the time line with useless informtation

Coming soon we will be answering your business questions.  Tweet or leave your questions below and we will create a video answering them for you.